PJ&A’s denial management solution uncovers and resolves the issues leading to denials and shortens the accounts receivables (A/R) cycle. Their Revenue Cycle Management solutions help improve productivity through intelligent, event-driven, automated workflows that offer robust dashboard reporting that pinpoints claims activity, identifies trends and reveals the source and volume of denied claims-increasing payment recovery and reducing controllable write-offs.
PJ&A also provides solutions in coding, auditing, speech recognition, transcription, data mining, teleradiology, and AI capability optimization to its customer base across the U.S. and globally. Whether it’s converting data into actionable intelligence that helps providers elevate patient care (quicker appointments, comprehensive patient records, proper diagnostic coding, and predictive analytics) or optimizing the revenue cycle, PJ&A does it all.
PJ&A follows a Managed Services Model which involves detailed planning, with the client defining the requirements for practical outcomes, applicable service levels, and key performance indicators in an operational context. This model allows clients to outsource the management, operations, and delivery of processes to lower their overall expenditures. The pricing structure is based on regular monthly billing with guaranteed service levels, quality, and throughput, which significantly reduces volatility in costs, and supports accurate and predictable budgeting. “We begin with an on-site kickoff meeting, customized build-out, staff training, testing, and go-live followed with regular check-ins for updates, trainings, and continuous improvements. Our goal is for all stakeholders to feel confident with our product functionalities. We are diligent about maintaining an on-going communications strategy with our clients, Quality and IT teams to ensure that,” explains Hubbard.
For the future, PJ&A sets to expand its AI/Machine Learning and IT Consulting to help its clients develop effective strategies for their businesses through implementation and training, automating overall processes, and assisting health professionals’ with more informed decision-making. The U.S. based company, who currently has clients in all 50 states, Guam, Canada, England, Ireland, Japan, India, and the Philippines, aims to continue its global expansion with the UAE.