Mid Michigan Medical Billing Service, Inc.: Allowing Physicians to Focus on Critical Tasks
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Mid Michigan Medical Billing Service, Inc.: Allowing Physicians to Focus on Critical Tasks

Kunal Kathuria, Vice President, Mid Michigan Medical Billing Service, Inc.Kunal Kathuria, Vice President, Mid Michigan Medical Billing Service, Inc.
In the same vein that artists stick to creative pursuits and avoid business-related tasks, physicians and medical practitioners alike must ideally focus all their energies on diagnosing and treating the unwell. However, the ground reality is that healthcare practices manage the entire life cycle of a patient account—from creation to payment—a strenuous exercise made up of various administrative and clinical functions. In this time-strapped setting, physicians also have the onus to stay abreast of industry changes and regulatory compliances, maximize reimbursements, reduce out-of-pocket expenses for patients, and decrease personnel overheads. In other words, they need to run a business while also treating patients.

Take the example of a large healthcare practice that was struggling with large amounts of account receivables, low reimbursements, and a high attrition rate. To improve their worsening situation, the practice called upon the services of Mid-Michigan Medical Billing Service, Inc., a full spectrum revenue cycle management company that offers medical billing, records management, and consultation services. After conducting a thorough practice performance assessment, Mid-Michigan Medical Billing Service, Inc. identified trends and potential issues before designing a tailor-made solution for the practice. “We maximized the billing process for faster turnaround times and alleviated several billing bottlenecks found during our discovery process. With great execution and re-designing of the processes, this client enjoyed faster reimbursements, increased revenues, lower overhead costs, and a newly structured checks-and-balance system to avoid missed billing from their different service locations,” explains Kunal Kathuria, VP of Mid-Michigan Medical Billing Service, Inc.

The above mentioned client is one of many that have benefited from a makeover to their billing processes, courtesy of Mid-Michigan Medical Billing Service, Inc; which guarantees customers a 48-hour turnaround time.


Given the competence and extensive knowledge of our personnel, we are able to handle multi-specialty coding, from hospital setting to an office setting


By leveraging their knowledge of HIT systems and expertise in working on multiple billing softwares such as Allscripts, eClinicalWorks, and Epic— the technology experts at Mid-Michigan Medical Billing Service, Inc. design customized solutions and deploy them on the clients’ chosen platforms. This platform-agnostic capability allows the client to save costs and time during data migration. “Our unique selling proposition is our flexibility, customer-centric approach, and our belief in going the extra mile for the clients. Given the competence and extensive knowledge of our personnel, we are able to handle multi-specialty coding, from hospital setting to an office setting,” adds Kathuria, before stressing that Mid-Michigan Medical Billing Service, Inc. strives to maintain a 97.8 percent reimbursement rate on submitted insurance claims. To do so, the company aggressively seeks payments from insurance carriers and doesn’t stop until successful collection.

Staying true to its’ “Big Enough to Serve You, Small Enough to Know You” motto, Mid-Michigan Medical Billing Service, Inc. works with all of its clients as an extension of their offices and acts as a business partner in providing backend support functions to healthcare practices. Helping clients keep pace with industry changes such as CPT/ICD-10, healthcare.gov, MIPS, and APM incentive enhancement, Mid- Michigan Medical Billing Service, Inc. follows a proven three-step process, which starts with consultation, followed by customization and then delivery. The first step is the consultation and discovery process, which includes a comprehensive coding review, a review of current billing processes, KPIs for financial gains, and recommendations for best clinical practices. The second step is customization in which they tailor their services and solutions to the specific needs of the individual practice. The final step involves delivering a host of analytical-driven solutions to the client.

Going forward, Mid-Michigan Medical Billing Service, Inc. plans on expanding in terms of its’ geographical presence and human resources. “We will continue investing in our people and proprietary technology to offer the best solutions and add value to our customers. Mid-Michigan Medical Billing Service, Inc. is a 100 percent performer, delivering quality, timeliness, and cost-effective service; mitigating risk through industry SOPs and best practices,” concludes Kathuria.